BUY
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You can buy licenses for DNADynamo with a credit card, or by purchase order.
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Licenses are a one-off payment - they are not an annual subscription
'For Profit' Research Companies
COMMERCIAL PRICE -
ACADEMIC PRICE -
Universities and Research Institutes
Additional discounts may be available if purchasing 10 or more licenses in one go, email support@bluetractorsoftware.co.uk and ask for a
quote, stating the number of licenses required.
Your payment details (credit card numbers, name and address etc) are handled by the software reseller MyCommerce, who are the
merchant of record. They will also add any applicable sales tax in your country of purchase. You may pay in other currencies, and the
payment processor and/or your credit card provider will determine the currency conversion and charges. 'BuyNow' purchases are subject
to verification and are processed during UK business hours.
you can find our Terms and Conditions, Privacy Policy and Data Retention Policy on our Terms and Conditions page
Note that Credit Card purchases are processed by the software reseller MyCommerce.
About DNADynamo Licenses
DNADynamo licenses allow you to install and run the licensed software on the stated number of
computers. ie DNADynamo licenses are sold on a per computer basis. If you buy a license for multiple
computers, they can be a mix of Windows PCs, Apple OSXs and Linux. Updates for DNADynamo
software are free. If your original computer breaks down or is upgraded to a new computer within 5 years
of purchasing a DNADynamo license, you can transfer your license to a replacement computer. Use
DNADynamo menu option ‘Help’ ->‘Licensing’ -> ‘Request A Deactivation KEY’ - or email us if you no
longer have access to your computer and we will reset your license KEY manually
Email support@bluetractorsoftware.co.uk if you have any questions regarding DNADynamo licenses.
PURCHASE ORDERS
To place a Purchase Order directly with BlueTractorSoftware, email a pdf or scan of the purchase order to
support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by Purchase Order, email
support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address - for licensing and delivery via
email.
Email support@bluetractorsoftware.co.uk if you have any queries about purchasing DNADynamo.
INVOICES
(direct payment by bank/wire transfer or cheque)
If you don't want to use a credit card or a Purchase Order, ask us for an invoice. Our invoices contain our
bank details for payment by bank/wire transfer - and our address for sending cheques - note that without
a purchase order payment by invoice is requested in advance
FAQ
Q - What happens when I purchase with a credit card ?
The purchase links allow you to pay for DNA Dynamo by credit/debit card via MyCommerce (merchant of
record). Part of the payment process involves entering your email address. After you have completed the
transaction you will receive a payment receipt from MyCommerce. When your purchase has been verified,
usually within a few hours, BlueTractorSoftware will email you a download link for the licensed software
and a license KEY to activate the software.
Q - Where is my license KEY and download link ?
DNADynamo is a digital download only - nothing is sent in the post. When you order you must supply an
email address. If you haven't received an email from us containing your download link and license key
within 1-2 business days, check your spam/junk email folder in case our email as been incorrectly filtered
by your email system. If you still cannot find our email, email support@bluetractorsoftware.co.uk and we
will reply directly to your email - which should be filtered correctly by your email system. If your order has
been placed by a purchasing department, and they have used their own email address - the purchasing
department must forward you (the end user) the email containing download and activation instructions.
Q - Activating DNADynamo software ?
You purchase a license which entitles you to install and activate DNA Dynamo software on the stated
number of computers. ie DNADynamo licenses are sold on a per computer basis. You activate computers
by entering your license KEY, accepting the license agreement, and pressing the 'REGISTER' button to
register your license agreement with BlueTractorSoftware Ltd and activate your computer. If you
purchase a license for 'one computer' your licensed DNA Dynamo software will only run on your single
activated computer. If you want to run DNADynamo on more than one computer you must purchase the
appropriate number of licenses. If your original computer breaks down or is upgraded to a new computer
within 5 years of purchasing a DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ -> ‘Licensing’ -> ‘Request A Deactivation KEY’ - or email
us if you no longer have access to your computer, and we will reset your license KEY manually, allowing
you to install DNADynamo on your replacement computer.
Q - What computers will DNADynamo run on ?
please see the system requirements page.
Q - My purchasing department says they don't like buying products from small/foreign companies.
What can I do ?
University departments often have a corporate credit card that they can use to purchase items directly
rather than via purchase order. Some users have also used personal credit cards to purchase our
software, and then asked us to send them proof of purchase invoices so they can claim the money back
from their university as expenses. Alternatively you may ask a software re-seller in your country to
purchase the software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our software but are unsure how to in
your particular country.
Q - I have a question...
If you are unsure about anything, email support@bluetractorsoftware.co.uk and we will try and help and
answer any questions you may have
Privacy Statement - Any information supplied to BlueTractorSoftware by you will not be shared with any third parties for any purpose other than those directly
involved with providing you with our software
Copyright © BlueTractorSoftware Ltd, all rights reserved
REFUND POLICY - you can download a trial of the software to determine if it suits your needs before making a purchase. If you purchase
in error by credit card and have not activated the software - you can request a refund within 30 days of the purchase date
(+ sales tax if applicable)
(+ sales tax if applicable)
(+ sales tax if applicable)
(+ sales tax if applicable)