•
You can buy licenses for DNADynamo with a credit card, or by purchase order
•
We sell both stand alone node locked licenses and floating licenses
To add seats - email support@bluetractorsoftware.co.uk and request a quote or invoice.
Privacy Statement - Any information supplied to BlueTractorSoftware by you will not be shared with any third parties for any purpose other than those directly involved with providing
you with our software
Copyright © BlueTractorSoftware Ltd, all rights reserved
Additional discounts may be available if purchasing 10 or more licenses in one go, email support@bluetractorsoftware.co.uk and ask for a quote,
stating the number of licenses required.
stating the number of licenses required.
•
Windows
•
OSX
•
Linux
PURCHASE ORDERS
To place a Purchase Order directly with BlueTractorSoftware, email a pdf or scan of the purchase order to
support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by Purchase Order, email
support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address - for licensing and delivery via email.
Email support@bluetractorsoftware.co.uk if you have any queries about purchasing DNADynamo.
INVOICES
(direct payment by bank/wire transfer or cheque)
If you don't want to use a credit card or a Purchase Order, ask us for an invoice. Our invoices contain our
bank details for payment by bank/wire transfer - and our address for sending cheques - note that without a
purchase order payment by invoice is requested in advance
FAQ
Q - What happens when I purchase with a credit card ?
Q - Where is my license KEY and download link ?
DNADynamo is a digital download only - nothing is sent in the post. When you order you must supply an email
address. If you haven't received an email from us containing your download link and license key within 1-2
business days, check your spam/junk email folder in case our email as been incorrectly filtered by your email
system. If you still cannot find our email, email support@bluetractorsoftware.co.uk and we will reply directly to
your email - which should be filtered correctly by your email system. If your order has been placed by a
purchasing department, and they have used their own email address - the purchasing department must forward
you (the end user) the email containing download and activation instructions.
Q - Activating DNADynamo software ?
You purchase a license which entitles you to install and activate DNA Dynamo software on the stated number of
computers. ie DNADynamo licenses are sold on a per computer basis. You activate computers by entering your
license KEY, accepting the license agreement, and pressing the 'REGISTER' button to register your license
agreement with BlueTractorSoftware Ltd and activate your computer. If you purchase a stand alone license for
'one computer' your licensed DNA Dynamo software will only run on your single activated computer. If you want
to run DNADynamo on more than one computer you must purchase the appropriate number of licenses. If your
original computer breaks down or is upgraded to a new computer within 5 years of purchasing a DNADynamo
license, you can transfer your license to a replacement computer. Use DNADynamo menu option ‘Help’ ->
‘Licensing’ -> ‘Request A Deactivation KEY’ - or email us if you no longer have access to your computer, and we
will reset your license KEY manually, allowing you to install DNADynamo on your replacement computer.
Q - What computers will DNADynamo run on ?
please see the system requirements page.
Q - I have a question...
If you are unsure about anything, email support@bluetractorsoftware.co.uk and we will try and help and answer
any questions you may have
Note that Credit Card purchases are processed by the software reseller Paddle.com.
The purchase links allow you to pay for DNA Dynamo by credit/debit card via Paddle.com (merchant of
record). Part of the payment process involves entering your email address. After you have completed the
transaction you will receive a payment receipt from Paddle.com. When your purchase has been verified,
usually within a few hours, BlueTractorSoftware will email you a download link for the licensed software and a
license KEY to activate the software.
Q - My purchasing department says they don't like buying products from small/foreign companies. What can I do ?
University departments often have a corporate credit card that they can use to purchase items directly rather than via
purchase order. Some users have also used personal credit cards to purchase our software, and then asked us to send
them proof of purchase invoices so they can claim the money back from their university as expenses. Alternatively you
may ask a software re-seller in your country to purchase the software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our software but are unsure how to in your particular
country.
BUY
•
Stand Alone DNADynamo Licenses are a one-off payment - not an annual subscription
Stand Alone DNADynamo Licenses
•
Install and run DNADynamo on the stated number of computers using node locked licensing
.
•
Optional free updates - always run the latest version of DNADynamo, or stay with your original version
•
If your original computer breaks down or is upgraded to a new computer within 5 years of
purchasing a DNADynamo license, you can transfer your license to a replacement computer
Floating DNADynamo Licenses / Site Licenses
•
Floating DNADynamo Licenses are an annual subscription
•
Internet connected computer optional - on line and off line activation available
•
Purchase multiple license seats to allow DNADynamo to run on multiple computers simultaneously
•
Run DNADynamo on any supported computer or virtual machine when a license seat is available
•
If all license seats are in use, users must wait until a license seat is released by a current user — or they
may continue working in Sequence Viewer Mode, which does not require a license
•
License seats can be used across an entire team, department, institution or company
•
Floating licenses require an active internet connection and access to the DNADynamo Key Server URL
•
A license is for personal or organizational use only, sharing access publicly may result in suspension
Annual Charge : £1750 +£250 per seat
Annual Charge : £3500 +£500 per seat
terms and conditions apply
terms and conditions apply
Email support@bluetractorsoftware.co.uk and request an invoice, payable by credit card or bank transfer
•
Please allow up to 24 hrs for your floating license server to be spun up and configured
•
A Trial Period of up to 72 hrs is available for you to determine that our floating license system is compatible with your network
Email support@bluetractorsoftware.co.uk and request an invoice, payable by credit card or bank transfer
Adding Seats to Your DNADynamo Floating License
You can add seats to your DNADynamo Floating License at any time. The cost of each additional seat will be prorated based on the time remaining in your current annual subscription. This ensures you only pay for the portion of the year the new seat will be active
Discounts may be available for startups/smaller companies - email to enquire stating the number of employees
Your payment details (credit card numbers, name and address etc) are handled by the software reseller Paddle.com, who are the merchant of
record. They will also add any applicable sales tax in your country of purchase (see below). You may pay in other currencies than those listed, and
the payment processor and/or your credit card provider will determine the currency conversion and charges. 'BuyNow' purchases are subject to
verification and are processed during UK business hours.
record. They will also add any applicable sales tax in your country of purchase (see below). You may pay in other currencies than those listed, and
the payment processor and/or your credit card provider will determine the currency conversion and charges. 'BuyNow' purchases are subject to
verification and are processed during UK business hours.
Terms and Conditions
you can find our Terms and Conditions, Privacy Policy and Data Retention Policy on our Terms and Conditions page
Refund Policy - you can download a trial of the software to determine if it suits your needs before making a purchase. If you purchase in error by
credit card and have not activated the software - you can request a refund within 30 days of the purchase date
credit card and have not activated the software - you can request a refund within 30 days of the purchase date
Discounts
License Transfers If your original computer breaks down or is upgraded to a new computer within 5 years of purchasing a DNADynamo license,
you can transfer your license to a replacement computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ -> ‘Request A Deactivation KEY’ - or
email us if you no longer have access to your computer and we will reset your license KEY manually
you can transfer your license to a replacement computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ -> ‘Request A Deactivation KEY’ - or
email us if you no longer have access to your computer and we will reset your license KEY manually
Terms and Conditions - specific terms and conditions apply to the use of our Floating Licenses
DNADynamo
BlueTractorSoftware
Sales Tax
International digital sales tax obligations are increasingly complex, so we use the reseller Paddle.com to handle this responsibility. When you pay by
credit card using the links above, Paddle.com will automatically calculate any required sales tax based on your location. If you have a sales tax
number, you may be given the opportunity to enter it during checkout. Please note: Paddle.com states that customers in the USA who are tax
exempt must first complete a purchase with tax included, and then email assist@paddle.com with their order number and tax exemption certificate
(or other proof of exemption) to request a refund.
credit card using the links above, Paddle.com will automatically calculate any required sales tax based on your location. If you have a sales tax
number, you may be given the opportunity to enter it during checkout. Please note: Paddle.com states that customers in the USA who are tax
exempt must first complete a purchase with tax included, and then email assist@paddle.com with their order number and tax exemption certificate
(or other proof of exemption) to request a refund.
BUY
'For Profit' Research Companies
COMMERCIAL PRICE -
ACADEMIC PRICE -
Universities and Research Institutes
PURCHASE ORDERS
To place a Purchase Order directly with BlueTractorSoftware, email a pdf or scan of the purchase order to
support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by Purchase Order, email
support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address - for licensing and delivery via
email.
Email support@bluetractorsoftware.co.uk if you have any queries about purchasing DNADynamo.
INVOICES
(direct payment by bank/wire transfer or cheque)
If you don't want to use a credit card or a Purchase Order, ask us for an invoice. Our invoices contain our
bank details for payment by bank/wire transfer - and our address for sending cheques - note that without
a purchase order payment by invoice is requested in advance
FAQ
Q - What happens when I purchase with a credit card ?
The purchase links allow you to pay for DNA Dynamo by credit/debit card via Paddle.com (merchant of
record). Part of the payment process involves entering your email address. After you have completed the
transaction you will receive a payment receipt from Paddle.com. When your purchase has been verified,
usually within a few hours, BlueTractorSoftware will email you a download link for the licensed software
and a license KEY to activate the software.
Q - Where is my license KEY and download link ?
DNADynamo is a digital download only - nothing is sent in the post. When you order you must supply an
email address. If you haven't received an email from us containing your download link and license key
within 1-2 business days, check your spam/junk email folder in case our email as been incorrectly filtered
by your email system. If you still cannot find our email, email support@bluetractorsoftware.co.uk and we
will reply directly to your email - which should be filtered correctly by your email system. If your order has
been placed by a purchasing department, and they have used their own email address - the purchasing
department must forward you (the end user) the email containing download and activation instructions.
Q - Activating DNADynamo software ?
You purchase a license which entitles you to install and activate DNA Dynamo software on the stated
number of computers. ie DNADynamo licenses are sold on a per computer basis. You activate computers
by entering your license KEY, accepting the license agreement, and pressing the 'REGISTER' button to
register your license agreement with BlueTractorSoftware Ltd and activate your computer. If you
purchase a stand alone license for 'one computer' your licensed DNA Dynamo software will only run on
your single activated computer. If you want to run DNADynamo on more than one computer you must
purchase the appropriate number of licenses. If your original computer breaks down or is upgraded to a
new computer within 5 years of purchasing a DNADynamo license, you can transfer your license to a
replacement computer. Use DNADynamo menu option ‘Help’ -> ‘Licensing’ -> ‘Request A Deactivation
KEY’ - or email us if you no longer have access to your computer, and we will reset your license KEY
manually, allowing you to install DNADynamo on your replacement computer.
Q - What computers will DNADynamo run on ?
please see the system requirements page.
Q - My purchasing department says they don't like buying products from small/foreign companies.
What can I do ?
University departments often have a corporate credit card that they can use to purchase items directly
rather than via purchase order. Some users have also used personal credit cards to purchase our
software, and then asked us to send them proof of purchase invoices so they can claim the money back
from their university as expenses. Alternatively you may ask a software re-seller in your country to
purchase the software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our software but are unsure how to in
your particular country.
Q - I have a question...
If you are unsure about anything, email support@bluetractorsoftware.co.uk and we will try and help and
answer any questions you may have
Privacy Statement - Any information supplied to BlueTractorSoftware by you will not be shared with any third parties for any purpose other than those directly
involved with providing you with our software
Copyright © BlueTractorSoftware Ltd, all rights reserved
BlueTractorSoftware
DNADynamo
•
Windows
•
OSX
•
Linux
•
You can buy licenses for DNADynamo with a credit card, or by purchase order
•
We sell both stand alone node locked licenses and floating licenses
Stand Alone DNADynamo Licenses
•
Stand Alone DNADynamo Licenses are a one-off payment - not an annual subscription
•
Install and run DNADynamo on the stated number of computers using node locked licensing
•
Install and run DNADynamo on the stated number of computers using node locked licensing
•
If your original computer breaks down or is upgraded to a new computer within 5 years of
purchasing a DNADynamo license, you can transfer your license to a replacement computer
•
Optional free updates - always run the latest version of DNADynamo, or stay with your original
version
•
Internet connected computer optional - on line and off line activation available
•
For Windows, OSX and Linux, not for mobile
Additional discounts may be available if purchasing 10 or more licenses in one go, email
support@bluetractorsoftware.co.uk and ask for a quote, stating the number of licenses required.
support@bluetractorsoftware.co.uk and ask for a quote, stating the number of licenses required.
Your payment details (credit card numbers, name and address etc) are handled by the software reseller
Paddle.com, who are the merchant of record. They will also add any applicable sales tax in your country of
purchase. You may pay in other currencies than those listed, and the payment processor and/or your credit card
provider will determine the currency conversion and charges. 'BuyNow' purchases are subject to verification and
are processed during UK business hours.
Paddle.com, who are the merchant of record. They will also add any applicable sales tax in your country of
purchase. You may pay in other currencies than those listed, and the payment processor and/or your credit card
provider will determine the currency conversion and charges. 'BuyNow' purchases are subject to verification and
are processed during UK business hours.
REFUND POLICY - you can download a trial of the software to determine if it suits your needs before making a
purchase. If you purchase in error by credit card and have not activated the software - you can request a refund
within 30 days of the purchase date
purchase. If you purchase in error by credit card and have not activated the software - you can request a refund
within 30 days of the purchase date
LICENSE TRANSFERS If your original computer breaks down or is upgraded to a new computer within 5 years
of purchasing a DNADynamo license, you can transfer your license to a replacement computer. Use DNADynamo
menu option ‘Help’ ->‘Licensing’ -> ‘Request A Deactivation KEY’ - or email us if you no longer have access to
your computer and we will reset your license KEY manually
of purchasing a DNADynamo license, you can transfer your license to a replacement computer. Use DNADynamo
menu option ‘Help’ ->‘Licensing’ -> ‘Request A Deactivation KEY’ - or email us if you no longer have access to
your computer and we will reset your license KEY manually
you can find our Terms and Conditions, Privacy Policy and Data Retention Policy on our Terms and Conditions page
Note that Credit Card purchases are processed by the software reseller Paddle.com.
Discounts
To add seats - email support@bluetractorsoftware.co.uk and request a quote or invoice.
Floating DNADynamo Licenses / Site Licenses
ACADEMIC PRICE -
Universities and Research Institutes
'For Profit' Research Companies
COMMERCIAL PRICE -
You can add seats to your DNADynamo Floating License at any time.
The cost of each additional seat will be prorated based on the time remaining in your current annual subscription.
This ensures you only pay for the portion of the year the new seat will be active
The cost of each additional seat will be prorated based on the time remaining in your current annual subscription.
This ensures you only pay for the portion of the year the new seat will be active
•
Floating DNADynamo Licenses are an annual subscription
•
Purchase multiple license seats to allow DNADynamo to run on multiple computers simultaneously
•
Run DNADynamo on any supported computer or virtual machine when a license seat is available
•
License seats can be used across an entire team, department, institution or company
•
Floating licenses require an active internet connection and access to the DNADynamo Key Server URL
•
A license is for personal or organizational use only, sharing access publicly may result in suspension
•
Please allow up to 24 hrs for your floating license server to be spun up and configured
•
A Trial Period of up to 72 hrs is available for you to determine that our floating license system is compatible
with your network
•
NEW!
Annual Charge : £1750 +£250 per seat
terms and conditions apply
Email support@bluetractorsoftware.co.uk and request an
invoice, payable by credit card or bank transfer
Annual Charge : £3500 +£500 per seat
terms and conditions apply
Email support@bluetractorsoftware.co.uk and request an
invoice, payable by credit card or bank transfer
Discounts may be available for startups/smaller companies - email to enquire stating the number of employees
Terms and Conditions - specific terms and conditions apply to the use of our Floating Licenses
Adding Seats to Your DNADynamo Floating License
Sales Tax
International digital sales tax obligations are increasingly complex, so we use the reseller Paddle.com to handle
this responsibility. When you pay by credit card using the links above, Paddle.com will automatically calculate any
required sales tax based on your location. If you have a sales tax number, you may be given the opportunity to
enter it during checkout. Please note: Paddle.com states that customers in the USA who are tax exempt must
first complete a purchase with tax included, and then email assist@paddle.com with their order number and tax
exemption certificate (or other proof of exemption) to request a refund.
this responsibility. When you pay by credit card using the links above, Paddle.com will automatically calculate any
required sales tax based on your location. If you have a sales tax number, you may be given the opportunity to
enter it during checkout. Please note: Paddle.com states that customers in the USA who are tax exempt must
first complete a purchase with tax included, and then email assist@paddle.com with their order number and tax
exemption certificate (or other proof of exemption) to request a refund.
PURCHASE ORDERS
To place a Purchase Order directly with BlueTractorSoftware, email a pdf or scan of the
purchase order to support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by Purchase Order, email
support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address - for licensing and
delivery via email.
Email support@bluetractorsoftware.co.uk if you have any queries about purchasing
DNADynamo.
INVOICES
(direct payment by bank/wire transfer or cheque)
If you don't want to use a credit card or a Purchase Order, ask us for an invoice. Our invoices
contain our bank details for payment by bank/wire transfer - and our address for sending
cheques - note that without a purchase order payment by invoice is requested in advance
FAQ
Q - What happens when I purchase with a credit card ?
The purchase links allow you to pay for DNA Dynamo by credit/debit card via Paddle.com
(merchant of record). Part of the payment process involves entering your email address. After
you have completed the transaction you will receive a payment receipt from Paddle.com.
When your purchase has been verified, usually within a few hours, BlueTractorSoftware will
email you a download link for the licensed software and a license KEY to activate the software.
Q - Where is my license KEY and download link ?
DNADynamo is a digital download only - nothing is sent in the post. When you order you must
supply an email address. If you haven't received an email from us containing your download
link and license key within 1-2 business days, check your spam/junk email folder in case our
email as been incorrectly filtered by your email system. If you still cannot find our email, email
support@bluetractorsoftware.co.uk and we will reply directly to your email - which should be
filtered correctly by your email system. If your order has been placed by a purchasing
department, and they have used their own email address - the purchasing department must
forward you (the end user) the email containing download and activation instructions.
Q - Activating DNADynamo software ?
You purchase a license which entitles you to install and activate DNA Dynamo software on the
stated number of computers. ie DNADynamo licenses are sold on a per computer basis. You
activate computers by entering your license KEY, accepting the license agreement, and
pressing the 'REGISTER' button to register your license agreement with BlueTractorSoftware
Ltd and activate your computer. If you purchase a stand alone license for 'one computer' your
licensed DNA Dynamo software will only run on your single activated computer. If you want to
run DNADynamo on more than one computer you must purchase the appropriate number of
licenses. If your original computer breaks down or is upgraded to a new computer within 5
years of purchasing a DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ -> ‘Licensing’ -> ‘Request A Deactivation KEY’
- or email us if you no longer have access to your computer, and we will reset your license
KEY manually, allowing you to install DNADynamo on your replacement computer.
Q - What computers will DNADynamo run on ?
please see the system requirements page.
Q - My purchasing department says they don't like buying
products from small/foreign companies. What can I do ?
University departments often have a corporate credit card that they can use to purchase items
directly rather than via purchase order. Some users have also used personal credit cards to
purchase our software, and then asked us to send them proof of purchase invoices so they
can claim the money back from their university as expenses. Alternatively you may ask a
software re-seller in your country to purchase the software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our software but are unsure
how to in your particular country.
Q - I have a question...
If you are unsure about anything, email support@bluetractorsoftware.co.uk and we will try and
help and answer any questions you may have
Privacy Statement - Any information supplied to BlueTractorSoftware by you will not
be shared with any third parties for any purpose other than those directly involved
with providing you with our software
Copyright © BlueTractorSoftware Ltd, all rights reserved
DNADynamo
BlueTractorSoftware
For Windows, OSX and Linux
BUY
'For Profit' Research Companies
COMMERCIAL PRICE -
ACADEMIC PRICE -
Universities and Research Institutes
•
You can buy licenses for DNADynamo with a credit card, or by
purchase order
•
We sell both stand alone node locked licenses and floating licenses
Stand Alone DNADynamo Licenses
.
•
Stand Alone DNADynamo Licenses are a one-off payment - not an annual
subscription
•
Install and run DNADynamo on the stated number of computers using node locked
licensing
•
If your original computer breaks down or is upgraded to a new computer within 5
years of purchasing a DNADynamo license, you can transfer your license to a
replacement computer
•
Optional free updates - always run the latest version of DNADynamo, or stay with
your original version
•
Internet connected computer optional - on line and off line activation available
•
For Windows, OSX and Linux, not for mobile
Additional discounts may be available if purchasing 10 or more licenses in one go, email
support@bluetractorsoftware.co.uk and ask for a quote, stating the number of licenses
required.
support@bluetractorsoftware.co.uk and ask for a quote, stating the number of licenses
required.
Your payment details (credit card numbers, name and address etc) are handled by the
software reseller Paddle.com, who are the merchant of record. They will also add any
applicable sales tax in your country of purchase. You may pay in other currencies than
those listed, and the payment processor and/or your credit card provider will determine the
currency conversion and charges. 'BuyNow' purchases are subject to verification and are
processed during UK business hours.
software reseller Paddle.com, who are the merchant of record. They will also add any
applicable sales tax in your country of purchase. You may pay in other currencies than
those listed, and the payment processor and/or your credit card provider will determine the
currency conversion and charges. 'BuyNow' purchases are subject to verification and are
processed during UK business hours.
REFUND POLICY - you can download a trial of the software to determine if it suits your
needs before making a purchase. If you purchase in error by credit card and have not
activated the software - you can request a refund within 30 days of the purchase date
needs before making a purchase. If you purchase in error by credit card and have not
activated the software - you can request a refund within 30 days of the purchase date
Discounts
LICENSE TRANSFERS If your original computer breaks down or is upgraded to a new
computer within 5 years of purchasing a DNADynamo license, you can transfer your
license to a replacement computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ ->
‘Request A Deactivation KEY’ - or email us if you no longer have access to your computer
and we will reset your license KEY manually
computer within 5 years of purchasing a DNADynamo license, you can transfer your
license to a replacement computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ ->
‘Request A Deactivation KEY’ - or email us if you no longer have access to your computer
and we will reset your license KEY manually
you can find our Terms and Conditions, Privacy Policy and Data Retention Policy on our
Terms and Conditions page
Note that Credit Card purchases are processed by the software reseller Paddle.com.
To add seats - email support@bluetractorsoftware.co.uk and request a
quote or invoice.
Floating DNADynamo Licenses / Site Licenses
ACADEMIC PRICE -
Universities and Research Institutes
'For Profit' Research Companies
COMMERCIAL PRICE -
You can add seats to your DNADynamo Floating License at any time.
The cost of each additional seat will be prorated based on the time remaining in your
current annual subscription.
This ensures you only pay for the portion of the year the new seat will be active
The cost of each additional seat will be prorated based on the time remaining in your
current annual subscription.
This ensures you only pay for the portion of the year the new seat will be active
•
Floating DNADynamo Licenses are an annual subscription
•
Purchase multiple license seats to allow DNADynamo to run on multiple computers
simultaneously
•
Run DNADynamo on any supported computer or virtual machine when a license seat
is available
•
License seats can be used across an entire team, department, institution or company
•
Floating licenses require an active internet connection and access to the DNADynamo
Key Server URL
•
A license is for personal or organizational use only, sharing access publicly may
result in suspension
•
Please allow up to 24 hrs for your floating license server to be spun up and configured
•
A Trial Period of up to 72 hrs is available for you to determine that our floating license
system is compatible with your network
•
NEW!
Discounts may be available for startups/smaller companies - email to enquire stating
the number of employees
Terms and Conditions - specific terms and conditions apply to the use of our Floating
Licenses
Adding Seats to Your DNADynamo Floating License
Sales Tax
International digital sales tax obligations are increasingly complex, so we use the reseller
Paddle.com to handle this responsibility. When you pay by credit card using the links
above, Paddle.com will automatically calculate any required sales tax based on your
location. If you have a sales tax number, you may be given the opportunity to enter it during
checkout. Please note: Paddle.com states that customers in the USA who are tax exempt
must first complete a purchase with tax included, and then email assist@paddle.com with
their order number and tax exemption certificate (or other proof of exemption) to request a
refund.
Paddle.com to handle this responsibility. When you pay by credit card using the links
above, Paddle.com will automatically calculate any required sales tax based on your
location. If you have a sales tax number, you may be given the opportunity to enter it during
checkout. Please note: Paddle.com states that customers in the USA who are tax exempt
must first complete a purchase with tax included, and then email assist@paddle.com with
their order number and tax exemption certificate (or other proof of exemption) to request a
refund.
BUY
'For Profit' Research Companies
COMMERCIAL PRICE -
ACADEMIC PRICE -
Universities and Research Institutes
PURCHASE ORDERS
To place a Purchase Order directly with BlueTractorSoftware, email a pdf
or scan of the purchase order to support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by
Purchase Order, email support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address -
for licensing and delivery via email.
Email support@bluetractorsoftware.co.uk if you have any queries about
purchasing DNADynamo.
or scan of the purchase order to support@bluetractorsoftware.co.uk
If you require a quote in a specific currency before you can order by
Purchase Order, email support@bluetractorsoftware.co.uk
Purchase orders should include the end users name and email address -
for licensing and delivery via email.
Email support@bluetractorsoftware.co.uk if you have any queries about
purchasing DNADynamo.
INVOICES
(direct payment by bank/wire transfer or cheque)
If you don't want to use a credit card or a Purchase Order, ask us for an
invoice. Our invoices contain our bank details for payment by bank/wire
transfer - and our address for sending cheques - note that without a
purchase order payment by invoice is requested in advance
invoice. Our invoices contain our bank details for payment by bank/wire
transfer - and our address for sending cheques - note that without a
purchase order payment by invoice is requested in advance
FAQ
Q - What happens when I purchase with a credit card ?
The purchase links allow you to pay for DNA Dynamo by credit/debit card
via Paddle.com (merchant of record). Part of the payment process
involves entering your email address. After you have completed the
transaction you will receive a payment receipt from Paddle.com. When
your purchase has been verified, usually within a few hours,
BlueTractorSoftware will email you a download link for the licensed
software and a license KEY to activate the software.
via Paddle.com (merchant of record). Part of the payment process
involves entering your email address. After you have completed the
transaction you will receive a payment receipt from Paddle.com. When
your purchase has been verified, usually within a few hours,
BlueTractorSoftware will email you a download link for the licensed
software and a license KEY to activate the software.
Q - Where is my license KEY and download link ?
DNADynamo is a digital download only - nothing is sent in the post.
When you order you must supply an email address. If you haven't
received an email from us containing your download link and license key
within 1-2 business days, check your spam/junk email folder in case our
email as been incorrectly filtered by your email system. If you still cannot
find our email, email support@bluetractorsoftware.co.uk and we will
reply directly to your email - which should be filtered correctly by your
email system. If your order has been placed by a purchasing department,
and they have used their own email address - the purchasing department
must forward you (the end user) the email containing download and
activation instructions.
When you order you must supply an email address. If you haven't
received an email from us containing your download link and license key
within 1-2 business days, check your spam/junk email folder in case our
email as been incorrectly filtered by your email system. If you still cannot
find our email, email support@bluetractorsoftware.co.uk and we will
reply directly to your email - which should be filtered correctly by your
email system. If your order has been placed by a purchasing department,
and they have used their own email address - the purchasing department
must forward you (the end user) the email containing download and
activation instructions.
Q - Activating DNADynamo software ?
You purchase a license which entitles you to install and activate DNA
Dynamo software on the stated number of computers. ie DNADynamo
licenses are sold on a per computer basis. You activate computers by
entering your license KEY, accepting the license agreement, and pressing
the 'REGISTER' button to register your license agreement with
BlueTractorSoftware Ltd and activate your computer. If you purchase a
stand alone license for 'one computer' your licensed DNA Dynamo
software will only run on your single activated computer. If you want to
run DNADynamo on more than one computer you must purchase the
appropriate number of licenses. If your original computer breaks down or
is upgraded to a new computer within 5 years of purchasing a
DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ -> ‘Licensing’ -> ‘Request
A Deactivation KEY’ - or email us if you no longer have access to your
computer, and we will reset your license KEY manually, allowing you to
install DNADynamo on your replacement computer.
Dynamo software on the stated number of computers. ie DNADynamo
licenses are sold on a per computer basis. You activate computers by
entering your license KEY, accepting the license agreement, and pressing
the 'REGISTER' button to register your license agreement with
BlueTractorSoftware Ltd and activate your computer. If you purchase a
stand alone license for 'one computer' your licensed DNA Dynamo
software will only run on your single activated computer. If you want to
run DNADynamo on more than one computer you must purchase the
appropriate number of licenses. If your original computer breaks down or
is upgraded to a new computer within 5 years of purchasing a
DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ -> ‘Licensing’ -> ‘Request
A Deactivation KEY’ - or email us if you no longer have access to your
computer, and we will reset your license KEY manually, allowing you to
install DNADynamo on your replacement computer.
Q - What computers will DNADynamo run on ?
please see the system requirements page.
Q - My purchasing department says they don't like buying
products from small/foreign companies. What can I do ?
University departments often have a corporate credit card that they can
use to purchase items directly rather than via purchase order. Some
users have also used personal credit cards to purchase our software,
and then asked us to send them proof of purchase invoices so they can
claim the money back from their university as expenses. Alternatively
you may ask a software re-seller in your country to purchase the
software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our
software but are unsure how to in your particular country.
use to purchase items directly rather than via purchase order. Some
users have also used personal credit cards to purchase our software,
and then asked us to send them proof of purchase invoices so they can
claim the money back from their university as expenses. Alternatively
you may ask a software re-seller in your country to purchase the
software on your behalf.
Email support@bluetractorsoftware.co.uk if you wish to purchase our
software but are unsure how to in your particular country.
Q - I have a question...
If you are unsure about anything, email
support@bluetractorsoftware.co.uk and we will try and help and answer
any questions you may have
support@bluetractorsoftware.co.uk and we will try and help and answer
any questions you may have
Privacy Statement - Any information supplied to
BlueTractorSoftware by you will not be shared with any third parties
for any purpose other than those directly involved with providing
you with our software
Copyright © BlueTractorSoftware Ltd, all rights reserved
DNADynamo
BlueTractorSoftware
For Windows, OSX and Linux
•
You can buy licenses for DNADynamo with a credit
card, or by purchase order
•
We sell both stand alone node locked licenses and
floating licenses
card, or by purchase order
•
We sell both stand alone node locked licenses and
floating licenses
Stand Alone DNADynamo Licenses
.
•
Stand Alone DNADynamo Licenses are a one-off payment -
not an annual subscription
•
Install and run DNADynamo on the stated number of
computers using node locked licensing
•
If your original computer breaks down or is upgraded to a new
computer within 5 years of purchasing a DNADynamo license,
you can transfer your license to a replacement computer
•
Optional free updates - always run the latest version of
DNADynamo, or stay with your original version
•
Internet connected computer optional - on line and off line
activation available
•
For Windows, OSX and Linux, not for mobile
Additional discounts may be available if purchasing 10 or more licenses
in one go, email support@bluetractorsoftware.co.uk and ask for a
quote, stating the number of licenses required.
quote, stating the number of licenses required.
Your payment details (credit card numbers, name and address etc) are
handled by the software reseller Paddle.com, who are the merchant of
record. They will also add any applicable sales tax in your country of
purchase. You may pay in other currencies than those listed, and the
payment processor and/or your credit card provider will determine the
currency conversion and charges. 'BuyNow' purchases are subject to
verification and are processed during UK business hours.
handled by the software reseller Paddle.com, who are the merchant of
record. They will also add any applicable sales tax in your country of
purchase. You may pay in other currencies than those listed, and the
payment processor and/or your credit card provider will determine the
currency conversion and charges. 'BuyNow' purchases are subject to
verification and are processed during UK business hours.
REFUND POLICY - you can download a trial of the software to
determine if it suits your needs before making a purchase. If you
purchase in error by credit card and have not activated the software -
you can request a refund within 30 days of the purchase date
determine if it suits your needs before making a purchase. If you
purchase in error by credit card and have not activated the software -
you can request a refund within 30 days of the purchase date
Discounts
LICENSE TRANSFERS If your original computer breaks down or is
upgraded to a new computer within 5 years of purchasing a
DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ ->
‘Request A Deactivation KEY’ - or email us if you no longer have access
to your computer and we will reset your license KEY manually
upgraded to a new computer within 5 years of purchasing a
DNADynamo license, you can transfer your license to a replacement
computer. Use DNADynamo menu option ‘Help’ ->‘Licensing’ ->
‘Request A Deactivation KEY’ - or email us if you no longer have access
to your computer and we will reset your license KEY manually
you can find our Terms and Conditions, Privacy Policy and Data
Retention Policy on our Terms and Conditions page
Note that Credit Card purchases are processed by the software
reseller Paddle.com.
reseller Paddle.com.
To add seats - email support@bluetractorsoftware.co.uk
and request a quote or invoice.
Floating DNADynamo Licenses / Site Licenses
ACADEMIC PRICE -
Universities and Research Institutes
'For Profit' Research Companies
COMMERCIAL PRICE -
You can add seats to your DNADynamo Floating License at any time.
The cost of each additional seat will be prorated based on the time
remaining in your current annual subscription.
This ensures you only pay for the portion of the year the new seat will
be active
The cost of each additional seat will be prorated based on the time
remaining in your current annual subscription.
This ensures you only pay for the portion of the year the new seat will
be active
•
Floating DNADynamo Licenses are an annual subscription
•
Purchase multiple license seats to allow DNADynamo to run
on multiple computers simultaneously
•
Run DNADynamo on any supported computer or virtual
machine when a license seat is available
•
License seats can be used across an entire team, department,
institution or company
•
Floating licenses require an active internet connection and
access to the DNADynamo Key Server URL
•
A license is for personal or organizational use only, sharing
access publicly may result in suspension
•
Please allow up to 24 hrs for your floating license server to
be spun up and configured
•
A Trial Period of up to 72hrs is available for you to determine
that our floating license system is compatible with your
network
•
NEW!
Discounts may be available for startups/smaller companies - email to
enquire stating the number of employees
Terms and Conditions - specific terms and conditions apply to the use
of our Floating Licenses
Adding Seats to Your DNADynamo Floating License
Sales Tax
International digital sales tax obligations are increasingly complex, so
we use the reseller Paddle.com to handle this responsibility. When you
pay by credit card using the links above, Paddle.com will automatically
calculate any required sales tax based on your location. If you have a
sales tax number, you may be given the opportunity to enter it during
checkout. Please note: Paddle.com states that customers in the USA
who are tax exempt must first complete a purchase with tax included,
and then email assist@paddle.com with their order number and tax
exemption certificate (or other proof of exemption) to request a refund.
we use the reseller Paddle.com to handle this responsibility. When you
pay by credit card using the links above, Paddle.com will automatically
calculate any required sales tax based on your location. If you have a
sales tax number, you may be given the opportunity to enter it during
checkout. Please note: Paddle.com states that customers in the USA
who are tax exempt must first complete a purchase with tax included,
and then email assist@paddle.com with their order number and tax
exemption certificate (or other proof of exemption) to request a refund.
